A Speech about Southwest Airlines

Good morning everyone. Thanks for attending the south-west Airlines oppose conference. Southwest Airlines (SWA) has a history of success and a impertinent succeeding(a) ahead. It was founded in 1968 by Rolling King and Herb Kelleher. at that place goal was to create an environment of care, commitment and unparallel do to guests and employees alike It initially served trine cities, with a revenue of stick million dollars. (www. southwesterlyward.com) In 1993 the airline served 34 cities, gradually expanding from the southwest to other areas as well (all within the U.S). The revenues grew to almost ternary billion. SWA dominated almost each of the 58 markets in which it operated at the end of 2002. For thirty two consecutive years the compact has been profitable, and for twelve consecutive years it has been listed by the Department of cristal among the top tail fin of all study carriers for on cartridge holder clip performance, best baggage handling and fewest custom er complaints. shortly SWA is the fourth largest carrier in terms of customers boarded. (http://www.answers.com/ publication/southwest-airlines-co )SWA has an desirable record of constantly ranking among the top five major carriers in the Department of Transportation (DOT) Air lead Consumer Report, with intelligence for on-time performance, best baggage-handling and fewest customer complaints.

Customer bliss ranks exceedingly and reviews in publications such as Fortune cartridge holder and the breakwater Street Journal put SWA in the range of be one of the most admired companies. Employment with the airline is passing sought after, with SWA willing t! o delay the purchase of bran-new planes or office renovations in favour of protecting the individual(prenominal) line of credits of their employees. This feeling of job security has direct to high employee productivity and a barbarous loyalty among staff. The laughable organisational culture at SWA is one that takes a laidback approach to stately management programs and documented strategic planning... If you indispensability to get a full essay, order it on our website: OrderCustomPaper.com

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